Copyright
The design and contents of this website are the copyright of Loviisa Fine Arts.
All images of artworks and other products displayed within this website are courtesy of and the copyright of their respective artists.
Any trade marks appearing on this website are the copyright of their respective trade mark owners.
No part of this website or its contents may be reproduced or transmitted in any form or by any means, electronic or mechanical, including printing, photocopying or recording, or by any information storage or retrieval system, without prior written permission from Loviisa Fine Arts.
No images of artworks or other products appearing on this website may be reproduced or transmitted in any form or by any means, electronic or mechanical, including printing, photocopying or recording, or by any information storage or retrieval system, without prior written permission from the relevant artist.
Accuracy of information
Loviisa Fine Arts endeavours to ensure the accuracy of the contents of this website. However, no liability can be accepted for any errors or omissions in the information provided herein including, but not limited to, descriptions, sizes, prices and availability details of the artworks featured.
We work with artists from around the world and supply a range of artworks that are intrinsically limited in quantity. The situation with regard to a given artwork may change without our becoming immediately aware of that change. Additionally, changes in pricing may result from fluctuations in exchange rates, shipping charges, taxes or other costs.
We recommend that, when ordering, you confirm all necessary details with us at the time of your order.
Image size specifications
All image sizes specified on this website should be regarded as approximate. Sizes are shown in inches or centimetres as specified by the artist. Where the approximate alternative measurement is also shown, it appears in parentheses. For example: Image Size 10" x 15" (25.4cm x 37.9cm).
Validity of prices
We make every effort to maintain up to date pricing information on this website. However, owing to the varied elements that make up quoted prices, changes inevitably occur from time to time and these may not always be immediately reflected on this website. All prices quoted on this website are subject to change without notice. Actual current prices will be confirmed at the time of your order.
UK import costs
All applicable UK import duties, taxes and other fees are paid by us when prints and other artworks being supplied by us enter the UK and into our possession. The price that you pay to us includes these costs and also the artist's shipping and insurance costs associated with supplying the item.
Please note that artworks may appear on the artist's own website for lower prices than ours, but the artist's own prices will normally exclude some or all of the costs associated with bringing their artworks into the UK.
If you include two or more prints by the same artist in the same order, we can sometimes offer you a saving on the total price of those prints if the order assists us with the optimisation of shipping costs.
Please note that we cannot normally offer savings in shipping costs in respect of multiple purchases of sculptures, dioramas or original drawings or paintings as they are usually packed and shipped individually.
Payment methods
You may pay by cheque, postal order or banker's draft in pounds sterling (£). Remittances should be made payable to Loviisa Fine Arts. Payments should be sent to:
Loviisa Fine Arts
35 Gilmore Close
Slough
SL3 7BD
England
All orders are subject to product availability and the prices prevailing at the time of the order.
UK packing and carriage charges
Packing and carriage charges within the UK depend on the sizes, weights and quantities of items ordered and their destination within the UK. We will confirm actual charges at the time of your order.
Delivery
We aim to deliver all goods as soon as possible. Where items are in stock, they are normally despatched within 2 working days of receipt of your order and payment. Where we need to order items from our artists or other publishers, delivery will inevitably take a little longer. We will confirm the anticipated delivery date at the time of your order and keep you informed should any delay become apparent.
In the unlikely event that an item arrives damaged, please e-mail us or telephone or fax us on (01753) 694040 so that we may investigate the problem promptly. Please retain all the original packing materials.
It is the responsibility of the customer physically to check the contents of a delivery before signing for it. Once goods are signed for or marked “unchecked”, no claim can be made by us for damage or shortages and we cannot replace the item or credit the customer.
Your statutory rights are not affected.
Refunds
If you are not delighted with your purchase, you can return it to us within 10 days of receipt, at your own cost and risk, and we will gladly refund the purchase price. However, before doing so, please e-mail us or telephone or fax us on (01753) 694040 for a returns authorisation number. All goods returned for refund must be received back in saleable condition.
Please note that any UK inland packing and carriage costs included in the price originally paid by you in respect of returned goods, together with equivalent costs paid by you when returning the goods to us, are not refundable except where we have sent the wrong item or the item was received by you in a damaged condition.
It is the responsibility of the customer physically to check the contents of a delivery before signing for it. Once goods are signed for or marked “unchecked”, no claim can be made by us for damage or shortages and we cannot replace the item or credit the customer.
Commissions
Some of our artists are able to accept commissions from time to time. If you have a proposal for commissioning an artwork that you would like to put to one of our artists, please contact us with as many details as possible of your requirement and we will discuss it with the artist concerned. Further general information may be found on the Commissions page with detailed information appearing in the artists' own showcases.
Please note that, where an artist is commissioned to produce an artwork based on an existing image, such as a photograph or drawing, the image to be worked from must be warranted by the client to be free of all copyright restrictions. Neither Loviisa Fine Arts nor its artists will engage in activities that constitute breaches of copyright.
Complaints
If you wish to contact us with a complaint about our products or our service, please e-mail us or telephone or fax us on (01753) 694040 giving full details of your complaint.
Variation of terms and conditions
Loviisa Fine Arts reserves the right to effect such changes to these Terms and Conditions as it may from time to time deem necessary. Where possible, we will give reasonable notice of such changes on this web page before they take effect. However, depending on the reason for the changes, it may not always be possible to give advance notice. In placing an order with us, you agree to accept any terms or conditions that have changed at the time of your order.
Applicable law
The contract between us shall be governed by and interpreted in accordance with English Law and English courts shall have exclusive jurisdiction to resolve any disputes.